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    Welcome to the online e-com portal of Mega Mart. Below are the terms & conditions governing your access to our website & its usage thereof. To use our services through this portal you need to accept these terms & conditions.

    Mega Mart maintains this website and all the information, communications, software, scripting, photos, text, videos, graphics, music, sounds, images and other materials and services found on the site (collectively “Content”), for the use of its customers, employees and members of the general public but only for the lawful purposes described below. Such content is provided by Mega Mart as a convenience to its customers and to the general public.

    Please read these terms & conditions carefully before using it.

    These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with www.Mega Mart.com website (the "Service") operated by Mega Mart("us", "we", or "our").

    Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

    By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

    Purchases

    If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

    You represent and warrant that:

    (i) you have the legal right to use any credit card(s) or other payment methods (s) in connection with any Purchase; and

    (ii) the information you supply to us is true, correct, and complete.

    By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

    Refund & Exchange Policy

    If any of our products fall below the high standard you expect, Megamart will happily refund or exchange it according to the terms and conditions set out below.

    Products can be exchanged/returned only by the outlet from where it was delivered.

    Exchange/Return can be done within 7 days of purchase along with the Original Purchase Receipt/Cash Memo and original packaging.

    Exchange/Return cannot be done on Promotional and sale items.

    Returns for the following categories are not accepted due to Quality, Hygiene, and safety guidelines:

    • Fruits
    • Vegetables
    • Meats
    • Fish
    • Chilled and frozen products
    • Prepaid Cards
    • Newspapers
    • Magazines
    • Undergarments
    • Exchange/Refund due to Quality concerns of opened products should be addressed to Store Management within 7 days of purchase along with the Original Purchase Receipt/Cash Memo. Exclusive offers cannot be combined with Coupons and Promo codes.

    Cash Refund is done only for Cash Payment.

    Online Paid orders - Refund settlement will take place once the returned product has been received and a quality check has taken place, which takes 2-3 working days, then 2 business days to issue the refund. Please be aware that sometimes the refund will not appear on your account until the next statement is issued from your bank. Please refer to your Card/Bank's terms and conditions.

    Refund against Gift Vouchers and coupons is not applicable.

    Megamart/Macromart will not be replacing or refunding any product purchased through Megamart.bh site, all refunds/exchanges will be managed and accepted by the Megamart.bh customer services team support@megamart.bh

    Expiry Date on Payment Card

    Please ensure that the expiry date of your payment card is after the anticipated despatch date of your order. Payment is taken at the point of despatch for goods and in the event that the payment card has expired we will be unable to take payment and fulfill your order.

    Availability, Errors, and Inaccuracies

    We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.

    We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

    Accounts

    When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

    You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

    You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

    You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

    Delivery Charges

    A standard BD 0.525 delivery fee is applicable on all online orders. This fee also includes the charge for shopping bags. Customers will not be charged separately for Mega Mart shopping bags.

    The actual quantity of fresh products (such as meat/cheese/fruit/vegetables etc.) may slightly vary depending on the actual weight ordered.

    Cigarettes cannot be sold to any person under the age of 18 years or as required by the law.

    Megamart Bahrain operates within the Kingdom of Bahrain and does not handle international shipping/orders.

    Intellectual Property

    The Service and its original content, features and functionality are and will remain the exclusive property of Mega Mart and its licensors. The Service is protected by copyright, trademark, and other laws of both the Kingdom of Bahrain and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Mega Mart.

    Links To Other Web Sites

    Our Service may contain links to third-party websites or services that are not owned or controlled by Mega Mart.

    Mega Mart has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Mega Mart shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

    We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

    Submission And Collection Of Information

    There are instances where Mega Mart requests personally identifiable information from the Site users to provide them with a service or correspondence (promotions and mailed brochures). This information, such as name, mailing address, e-mail address, type of request, and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by Mega Mart and is used to fulfill your request. Although Mega Mart makes every effort to ensure the secure collection and transmission of sensitive user information using industry-accepted data collection and encryption methodologies Mega Mart does not guarantee the security of any information transmitted to or from the Site or data gathered from the usage of the Site. The information you provide and the data gathered are used by Mega Mart to improve the services we provide you. You hereby grant Mega Mart an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute any information you send, and agree that Mega Mart is free to use any ideas, concepts, know-how, or techniques that you send Mega Mart for any purpose.

    Copyright And Restrictions On Use Of Content

    While Mega Mart provides the information on this Site to anyone, we retain copyright on all text and graphic images. You acknowledge, having been advised by Mega Mart , that the Content is protected in the Kingdom of Bahrain and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws and other proprietary rights laws (collectively 'Rights'). In addition to Mega Mart ’ Rights in individual elements of the Content, Megamart or its licensors own a copyright in the selection, coordination and arrangement of the Content.

    You are hereby granted permission to access the Content from the Site in whole or in part, (and except where otherwise specified or provided by Mega Mart, print a single copy of the information for your own personal use) but only for purposes of viewing and browsing through the Site or ordering products or services from the Site if applicable. You are also hereby granted permission to store files on your computer for your own personal use; reference hypertext documents on the Site from your own documents. However, these permissions terminate automatically if you breach any of the Web Site Terms of Use. Mega Mart is not granting you any permission to use the Content other than the permission expressly stated in these Web Site Terms of Use. All other use of Content from the Site, including, but not limited to modification, publication, transmission, participation in the transfer or sale of, reproduction, creation of derivative works from, distribution, performance, display, incorporation into another website, reproducing the Site (whether by linking, framing or any other method), 'mirroring' the Site or in any other way exploiting any of the Content, in whole or in part, or downloading and using software repeatedly for uses other than those expressly permitted may not be made without Mega Mart ’ prior express written consent.

    Termination

    We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

    Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

    Limitation Of Liability

    In no event shall Mega Mart, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and ( iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

    Prohibited Conduct

    You are prohibited from posting or transmitting to or from the Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. You agree (i) not to use the Site to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; (ii) not to interfere or disrupt the Site or any networks connected to the Site; (iii) not to use any device, software or routine or attempt to interfere with the proper functioning of the Site or any transactions being offered at the Site (iv) not to use the Site to collect or export personal information, including, without limitation, financial information, about other participants at the Site; (v) not to use the services, products associated with the Site for illegal purposes, and (vi) to comply with all regulations, policies and procedures or networks connected to the Site.

    Disclaimer

    Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

    Mega Mart its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

    You are prohibited from posting or transmitting to or from the Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. You agree (i) not to use the Site to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; (ii) not to interfere or disrupt the Site or any networks connected to the Site; (iii) not to use any device, software or routine or attempt to interfere with the proper functioning of the Site or any transactions being offered at the Site (iv) not to use the Site to collect or export personal information, including, without limitation, financial information, about other participants at the Site; (v) not to use the services, products associated with the Site for illegal purposes, and (vi) to comply with all regulations, policies and procedures or networks connected to the Site.

    Governing Law

    These Terms shall be governed and construed in accordance with the laws of the Kingdom of Bahrain, without regard to its conflict of law provisions.

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

    Changes

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

    Contact Us

    If you have any questions about these Terms, please contact us.